In 2020, as people and businesses turned to them for financial support, traditional lenders - which had relied heavily on brick and mortar locations for new household growth - had to pick up their digital pace.
In this SRM Academy report, our experts explore the dynamics challenging banks and credit unions and investigate specific tactics to stay on track and even boost portfolio performance.
Topics covered include:
Overview of recent changes to the lending environment
Five guiding principles to boost loan growth
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